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The Growing Popularity of 0800 Numbers

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The popularity of non-geographic phone numbers (NGNs) has been on the rise with new and established businesses in the UK. These numbers offer companies several obvious advantages over traditional numbers. Let us take a moment to discuss what they can do for you.

The primary selling point of a non-geographic number is that it does not reveal a company’s location. This is important for businesses that want to give customers the impression that they are much larger than they really are. After all, customers are far more likely to purchase goods and services from large national chains than they are from small regional companies.

But withholding an area code is not the only benefit of having an NGN. Another appealing feature is that the owners of these numbers can have calls redirected to other phones, including mobile phones. This means that the owner of a small business can tend to the needs of his client wherever he might be. How about an 0800 number? Due to their increasingly popularity, the number of NGNs has been growing. At present, there are more than a dozen of them. But only one number, an 0800 number, offers customers free calls.

Should you purchase an 0800 number? Well, it really does depend on the size of your business. Many large companies choose to charge their customers for calls because they have huge customer service departments and charging helps cover the expense. On the other hand, small companies that have a limited number of clients often choose 0800 numbers because they simply cannot risk losing a client for a few hundred pounds in phone charges a month.